In this episode of the OWNR OPS Podcast, Austin Gray sits down with Tyler Griffin, founder of Swift Pro, a service-based business specializing in HVAC and plumbing.
Tyler shares his journey of launching Swift Pro after a successful exit from another business, offering insights on business strategy, values, and the hard work behind entrepreneurship in a competitive market.
If you’re starting or scaling a blue-collar business, this episode is packed with tactical tips and personal lessons.
HIGHLIGHTS:
01:10 – The importance of professional presentation in business
05:00 – How Tyler built and exited his first business in the home services industry
08:30 – Pivoting from solar to HVAC and plumbing
11:50 – Key lessons learned from the previous business venture
15:00 – Why mission and values alignment matter in building a strong team
20:00 – The importance of reviews & leveraging brand legitimacy
23:15 – Building a solid marketing & sales engine from day one
28:00 – Recruiting the right people for your business growth
32:00 – The role of finance and operations in scaling
35:00 – What it’s like to transition from an owner/operator to CEO
40:00 – The struggles and rewards of being "all-in" on your business
45:00 – Tyler's vision for Swift Pro’s future and growth plans
🔗 Connect with Tyler GriffinTwitter (X): @_scrappystartup LinkedIn: Tyler Griffin
Mentioned in This Episode🔥
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