2min chapter

JAMA Medical News cover image

Drafting Replies to Patient Messages With AI

JAMA Medical News

CHAPTER

Alleviating Healthcare Burnout with AI Innovations

This chapter explores the creation of an AI tool aimed at reducing the overwhelming volume of patient communications faced by medical providers during the COVID-19 pandemic. It highlights how generative AI can assist healthcare professionals by generating draft responses to alleviate their workload and enhance job satisfaction.

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