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Why do some parts of government work better than others?

Scratch & Win

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Efficiency vs. Effectiveness in Government Initiatives

This chapter examines the contrasting performances of government projects like the Big Dig and state lottery, highlighting the complexities of public perception and political accountability. It discusses the importance of effective bureaucracies and the need for reform in order to enhance government efficiency while acknowledging historical successes. Ultimately, it advocates for a balanced approach towards innovative and transformative government action, particularly in vital sectors such as public health and infrastructure.

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