The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Jay Simons, President at Atlassian

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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How to Structure and Build a Product Marketing Team

The company had a relatively large product marketing team. It also had a communications group that focused on PR, just to help the company and its products get mentioned in places that people were congregating. The web is a really important broad app channel for us to reach a large part of the market. I think it was sort of the core, you don't mean telling me, am I missing any?

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