Achieving Customer Success Through Routing and Scheduling

Chili Piper is mostly working with B2B sales companies who have large revenue teams that need to spend time with prospects or customers. The challenges in ensuring that you're getting your prospects straight to meetings with the right people and the same kind of challenge occurs with customers. How do we make it easy for customers to get through to the appropriate person based on their request? And then in doing that with our routing and scheduling solutions, we also then have a lot of reporting behind it, which is highly valuable for understanding,. speed to lead, deal velocity, as well as capacity planning for more post sales teams.