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6min chapter
A model for managing requests and complaints from developers | Jasmine James (Twitter)
Engineering Enablement by Abi Noda
Developing a Customer-Oriented Mindset
This chapter emphasizes the value of learning about customer experience and leveraging strategies from sales and product management. It highlights the importance of creating a magical developer experience and engaging leaders outside of the developer experience organization.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode