The goal of communication is to create connection and make a favorable impression. I coach people on specifically using light banter in conversation, which to me just sounds much easier,. And it really accomplishes the same goal, which is to lighten the mood. But as you bring up humor, I also want to caution people that there's a dark side to using humor conversations.
Whether you’re trying to build a romantic or professional connection, Rachel Greenwald’s advice is exactly the same. “Focus on how you make someone feel more than you focus on the words that you're saying,” she says.
As a professional coach, Greenwald helps people develop better communication skills, from executives in the business world to singles in the dating world. Building deep connections may at times be challenging, but as Greenwald says, it’s ultimately not complicated. “You're demonstrating that you're interested in someone and that you like them,” she says.
In this episode of Think Fast, Talk Smart, Greenwald and host Matt Abrahams discuss relationship-building tactics like small talk, active listening, communication blindspots, and more.
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