E242 | Navigating the Challenges of Product Management in Horizontal Products with Softr's Austin Yang
CHURN FM
00:00
Investing in Customer Success for Negative Churn
Discussion on the importance of investing in customer success for achieving negative churn in a bootstrap, profitable, and growing business, featuring Austin from Softr. The chapter explores Austin's role as a product manager in the no-code space, showcasing the diverse applications users create on the platform and the challenges faced in serving multiple industries and use cases.
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