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How Hilton can win our loyalty | Coffee Break Ep44 | 2-4-25

Frequent Miler on the Air

CHAPTER

Reevaluating Loyalty: Hilton's Need for Meaningful Benefits

In this chapter, the speaker critiques Hilton's loyalty program, expressing disappointment over its limited rewards compared to rivals like Hyatt. Through a personal travel experience, they advocate for more accessible milestones to improve member loyalty and engagement.

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