
Brand while you build, w/Warby Parker’s Neil Blumenthal & Dave Gilboa
Masters of Scale
Building a Brand Through Customer Engagement and Physical Presence
This chapter explores a company's journey through online and physical retail, focusing on customer feedback from in-person interactions. It highlights the importance of adaptability in creating a seamless consumer experience and its impact on brand growth and employee satisfaction.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.