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3min chapter
Brand while you build, w/Warby Parker’s Neil Blumenthal & Dave Gilboa
Masters of Scale
Building a Brand Through Customer Engagement and Physical Presence
This chapter explores a company's journey through online and physical retail, focusing on customer feedback from in-person interactions. It highlights the importance of adaptability in creating a seamless consumer experience and its impact on brand growth and employee satisfaction.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode