Is It a NORUS Issue or an Elephant in the Room?

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I'm curious to hear your opinions on humanity itself, but also just your perspective on the entire space and what we're facing as a nation. And kind of talking about the culture aspect and building up your organization. I'd love to talk about the high clinician burnout that we're seeing, the workforce crisis we're seeing. Yeah, I think it's a, a NORUS issue and it's coming up for reasons that any of us would understand if we'd been practicing in the last five or 10 years.

Today, we’re excited to get to know Vivek Garg, CMO and SVP of Primary Care for Humana. Vivek currently leads national clinical strategy and excellence, care model development and innovation, and the clinical teams for Humana's Primary Care Organization (CenterWell Senior Primary Care and Conviva Care Center) as Chief Medical Officer (CMO), serving over 240,000 seniors across the country.

In this episode, Vivek shares his incredible journey from joining as the first medical director of One Medical and Oscar Health to serving as the CMO and CPO of Caremore to leading Humana’s Primary Care group, technology’s role in combating burnout, and tactical advice on working with larger health plans like Humana and tips on how to sell your first pilot (hint: it is not to sell your product at freemium).