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How Salad Chain Sweetgreen Figures Out Its Next Product to Sell

Odd Lots

CHAPTER

Automation and Tipping in Salad Prep

This chapter examines the automation of salad dressing processes amidst labor market challenges and the importance of employee experience in enhancing customer service. It also investigates the complexities of implementing optional tipping systems in restaurants, discussing feedback from staff and customer sentiments surrounding tipping practices.

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