9min chapter

HBR On Leadership cover image

Why Your Frontline Employee Turnover Is High

HBR On Leadership

CHAPTER

Understanding Low-Wage Workers

This chapter examines the often-overlooked contributions of low-wage workers and reveals that their primary concern is job accessibility rather than just pay. Through research findings, it addresses employer misconceptions and highlights the need for better job design and career development to improve worker retention and morale.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode