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Racist ratings linger in five-star systems — a thumbs up could fix that

Nature Podcast

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Eliminating Racial Bias with Simple Ratings

This chapter examines the shift from a five-star rating system to a thumbs up/thumbs down approach and its significant impact on reducing racial discrimination in worker evaluations. By analyzing data from 70,000 ratings, it shows how the binary system leads to equal ratings for workers of all races, addressing subtle biases inherent in more complex rating systems.

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