AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Mastering Communication: Listening and Speaking
This chapter explores the critical components of effective communication, highlighting the essential balance between listening and speaking. It discusses techniques to refine these skills, such as the use of body language and vocal resonance, while introducing the RASA acronym for deeper engagement. Emphasizing the need for intentionality and awareness of personal biases, the chapter encourages listeners to enhance their interactions for better personal and professional relationships.