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12min chapter
38. User Interviews (feat. Steve Portigal, Research Consultant and Author)
NN/g UX Podcast
Exploring the Evolution of Research Methods
The chapter discusses the shift towards valuing research within organizations, especially during the COVID-19 pandemic, and the implications of remote interviewing. It emphasizes the significance of in-person interactions for deeper insights while also recognizing the benefits of remote methods. The speakers highlight the importance of honing interview skills and embracing a combination of remote and in-person approaches for comprehensive research.
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