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38. User Interviews (feat. Steve Portigal, Research Consultant and Author)

NN/g UX Podcast

CHAPTER

Exploring the Evolution of Research Methods

The chapter discusses the shift towards valuing research within organizations, especially during the COVID-19 pandemic, and the implications of remote interviewing. It emphasizes the significance of in-person interactions for deeper insights while also recognizing the benefits of remote methods. The speakers highlight the importance of honing interview skills and embracing a combination of remote and in-person approaches for comprehensive research.

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