NLI - The Science of Behavior Change

Katherine Mylin: NLI is all about large-scale change. How do we create change? And when we think about that, we really think about not delivering training, but starting movements. Creating movements is how we get to that large-scale organizational-wide shift. Erin Wickham: We focus on following the science of behavior change at scale and the tools that nudge, remind and prompt. She says it can't just be top down pressure, it needs to be from the bottom up as well.