
Sheena Iyengar on how to be creative
Hello Monday with Jessi Hempel
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The Trotter Matrix
Lloyd Trotter was the first African American to be hired by General Electric. He would discover that certain plants were really good at some things, but not so good at other things and vice versa. So what he began to do is he created a system by which best practices for one plant for the next would be transferred mainly through this sort of coaching session.
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