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23min chapter
1009: Negotiating with Difficult People with Rebecca Zung
How to Be Awesome at Your Job
Negotiating with Narcissists: Strategies and Insights
This chapter explores how empathy is often absent in negotiations with difficult individuals, especially narcissists, and introduces the SLAY strategy for effective engagement. It discusses the emotional complexities that arise during high-conflict scenarios, particularly in divorce, emphasizing the irrational decisions that may stem from emotional triggers. Through personal anecdotes and strategic insights, the chapter empowers listeners to navigate these challenges while maintaining their authenticity and self-worth.
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