Matt Rolfe. How to Win In Hospitality. Episode 411 with The Real Brad Lea (TRBL)
Dropping Bombs
00:00
Do You Really Want to Sell More Desserts?
If a restaurant just simply asked for the dessert with the dinner order, they would sell more desserts. We can crate expectation, do it for a great guest experience but what we're designing for our staff to excute consistently is for their benefit. If you recommend these desserts, thy're acually the best in vegus. Here's the reviews you're actually through the tips you make. Just by recommending these, you get to go to mexico for free on us. And then we put a score board up that celebrating sufe sals and then we celebrate the winner.
Play episode from 14:10
Transcript
