3min chapter

Microsoft Teams Insider cover image

Support Timelines for Android Teams Rooms and Phones - a Customer Perspective

Microsoft Teams Insider

CHAPTER

Navigating the Transition to Cloud Communication

This chapter explores the journey of organizations shifting from traditional communication methods to cloud-based systems like Teams phone, emphasizing the complexities of change management. It highlights how COVID-19 accelerated this transition and discusses the integration of analog systems and the implementation of a Contact Center within the Teams platform.

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