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#215 David Heacock: Managing and Marketing a $250M Business

The Knowledge Project with Shane Parrish

CHAPTER

The Strategic Necessity of Amazon in Modern Retail

This chapter explores the essential role of Amazon as a sales platform for consumer packaged goods brands, underscoring the importance of visibility in a market where most product searches begin on the site. It also examines the challenges brands face in maintaining customer relationships when selling through Amazon, emphasizing the trade-offs between reach and direct customer engagement.

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