
Ep. 155 | The New Customer Experience. Ft. Rob Giglio, DocuSign
OnBase: Smashing Sales and Marketing Misalignments
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The Future of Customer Experience
The future of this new customer experience is going to be a date a driven one, and it's going to be one that is steered, not with opinions, but with actual data. So the more data you can gather on that customer journey, the better you're going to be in terms of acquiring, as well as retaining your customers. I literally ew what i wish i could have said more succinctlyo for the last 20 or some minutes, exactly a amil emark. We can obviously alin a lot of the best practices that we've learned in marketing in the past to this new era digial customer experiences.
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