
When Emotions Run High: How to Handle Them in Difficult Conversations - with Jeanine Carroll M.Ed and Helen Rapp Esq
Negotiate Anything
00:00
The Importance of Setting Expectations
The law requires that children with special needs get an education, but it does not require the very best. School districts for the most part really do care and really do want to do best by children,. But they simply don't have the resources. So expectation setting is really critical.
Play episode from 15:40
Transcript


