Documenting and systematizing the customer journey

Today on PowerTips Unscripted, we’re excited to welcome Bjorn Johnson to the show! As General Manager at TraVek Remodeling and Roofing, Bjorn shares insights into the company’s journey as one of Arizona’s most trusted leaders in remodeling and roofing. Tune in to hear about TraVek’s dedication to quality, innovation, and customer satisfaction, which has cemented its strong reputation in the industry.

Bjorn, who is passionate about sales and supporting his team’s growth both in and out of the office, joined TraVek for its solid foundation, core values, and great culture. He finds fulfillment in helping others succeed and is committed to making a meaningful impact on people’s lives. Join us as he unpacks the challenges, successes, and secrets behind TraVek’s top-tier service!

Bjorn, Victoria, and Mark talk more about:

• How is TraVek different from competitors?
• What do you attribute your success to?
• What is in the future for TraVek?
• How are you handling these trying economic times in the construction industry?
• And more…