Conversational AI - What's It All About?

Sean Moss: Some of the best product innovations can come from the common issues on a customer call says Sean absolutely. It's interesting how the perception is that these customers we should be finding a way to automate this in order to scale and all that kind of stuff but I think interestingly there for those organizations that are handling sales calls you know what is it then that they will get in addition to how can I have a call tomorrow or today with somebody. Doug was laughing at your anecdote about the whole silo thing and you were introducing contact center and digital marketing people for the first time. We've got a couple of comments here Sean Moss is loving this conversation thank you Sean.