4min chapter

The Futur with Chris Do cover image

248 - Mastering Negotiation — with Chris Voss

The Futur with Chris Do

CHAPTER

How to Deal With Negative Emotions

Chaldini: I love how you talk about doing an accusations audit, and you use it often in the role plays. The accusations audit is really about attacking the elephant in the room or the elephant that could be in the room. Chaldini: It's like what happens to M&M's character and 8-mile B-Rabbit. He brings up everything that's nasty about what the other person is going to think of him; he leaves them speechless.

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