The #1 Language Mistake That Makes Customers Doubt You
Wisdom Of Wrench Podcast
Replace 'But' With 'And' to Preserve Positivity
Kevin explains how 'but' negates compliments and shows how 'and' maintains dignity and constructive feedback.
This word is secretly making customers and colleagues doubt you. This mistake is so small, you don’t even notice you’re making it, but it’s costing you sales and authority.
In episode 34 of the Wisdom of Wrench podcast, host Kevin Comerford and special guest Ray Dias reveal why the words you choose create your success or failure. They explore how your language is a double edged sword that can either build unbreakable trust with clients or destroy your credibility in an instant. You will learn why being impeccable with your words is the foundation of a powerful life and career.
This episode gives you the tools to eliminate the powerless words that hold you back and replace them with clear, confident language that gets results. Discover how to speak what you want, command respect, and turn your words into your greatest tool for success. What you learn today will change how you speak on your very next call.
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Chapters:
0:00 - The #1 Word That Is Killing Your Success
0:34 - The Secret to Getting Exactly What You Want
1:00 - Meet My Right-Hand Man of 30 Years
2:14 - The Truth About “Luxury Language”
4:00 - The 3 Ways Your Words Control Your Life
5:03 - Why Being Impeccable With Your Words Matters
7:09 - The Shocking Truth About The Power of Your Words
8:40 - The "Law of Attraction" Is Real & It Controls Your Destiny
10:30 - The Double-Edged Sword That Builds Up or Destroys
12:33 - The One Word That Changed My Entire Life
15:10 - A Teacher Told Me I'd Never Amount to Anything
17:01 - A Simple Trick to Immediately Improve Your Conversations
18:51 - How to Reprogram Your Brain For Success
20:57 - Do Your Thoughts Control Your Words or Vice Versa?
24:04 - A Father’s Words: How to Build Up Your Kids
27:22 - The Words You Arent Saying That Are Hurting You
28:51 - The Dangerous Words We Use Every Day
30:39 - The Greatest Exercise For The Heart
32:38 - How People REALLY See You When You Talk Like This
35:33 - How Alcohol Makes You a Loose Cannon
38:24 - Powerless Words You Need to Eliminate NOW
40:37 - The Hidden Reason You Use Weak Words
44:06 - Your Big BUT Is a Big Problem
46:50 - How to Fire Someone With Dignity
49:51 - Change This One Word to Sound More Confident
51:30 - The Words That Almost Gave Me a Nervous Breakdown
55:14 - The Brain Hack That Will Change Your Life
58:21 - The "NOT" Word Is Confusing Your Brain
1:03:08 - The #1 Mistake We Make When We Talk to Our Loved Ones
1:05:01 - The Truth Will Set You Free
1:06:50 - The Shocking Weakness in Most Leaders
1:09:02 - Episode Recap
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