The Customer Support and Customer's Success Work

By the time we had hundered customers, i was still the only one doing some customer's support and customer's success work. And honestly, customers are very important to me, so it broke my heart every time i saw a customer thatt was waiting for two weeks to get an answer. So then we hired gerard that was coming from traelperg to help us with the customer support and and customer’s success tasks. All these were the things that we put in place quite quickly after the the sidroun to saket,. let's really get this and and ye it was all around, okay, learning whather customers, saying whats working was not working