8. Thinking Beyond Interactions: Omnichannel Experiences and CX (feat. Kim Salazar, Sr. UX Specialist at NN/g)
NN/g UX Podcast
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I Love the Troll Under the Bridge
Being proactive can extremely beneficial. You don't have to react as often, which is a huge benefit,. But also it can just leave a much better impression in the long run. Yes, i love the troll under the bridge. And it's so good. I know i wasus. Like, my god, i've been there tooi' i've been that troll, cause i didn't understand how to, how to communicate with others.
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