S3 E05 | Jeff Sheldon | Building A Loyal Customer Base
The Entrepreneur’s Studio
Navigating Challenges and Building Community with Uggmunk
The chapter explores how Uggmunk faced challenges during the pandemic but turned things around by engaging with their loyal customer base through emails and innovative product launches. It emphasizes the importance of personal connection with customers, authenticity in communication, and dealing with knockoffs. Jeff, the founder, shares insights on balancing creativity with business and aims to create legacy products that stand the test of time.
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