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How to Deal With External Triggers
The third leading cause of death in the United States, America is prescription mistakes. Two hundred thousand Americans are harmed every year by this completely preventable human error. A group of nurses at UCSF found a solution to this dilemma that reduced prescription mistakes by 88%. And their solution was not some multi-million dollar technology. Their solution was plastic vests that said dosing rounds in progress and that signaled to their colleagues that these nurses were not to be bothered while they were dosing out medication. So I translate this lesson from these nurses into what we as knowledge workers can do every day inside these open floor plan offices.