2min chapter

Metamuse cover image

54 // Support

Metamuse

CHAPTER

Is Pigma a Good Product?

When i'm first trying out a tool, i'm usually not doing it for my work anyway. So we basly have no information about you other than your email. That's really nice to have. But the other thing we do is essentially turn support interactions into customer interviews at times. It can sometimes come from the form of someone writes in, i see something in their foot er, eo, ther email signature, that's interesting. And i just kind of asking them about it. Maybe they mal in, hey, they've got a bug. This thing didn't duplicate. They send a screen shot of their board. And i'm looking at this board like, whowh

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