2min chapter

"World of DaaS" cover image

Jack Dangermond: Building Esri

"World of DaaS"

CHAPTER

We're Learning From Our Customers

We share 20% of our profits with our employees every year, goes right into their profits during pogram. About 30 % of our revenue is spent on more a innovation. And when we do that innovation, it's a course, guided by what's happening technically in the world. The other big, the other big direction is from our users. They say, ok, jack, we need to do this, or outside,. We need to do that. Our marks are very high on service and support. But also we take care of them trying to have insight into what's needed and wanted, generically for them.

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