
Rapid Response: Burning cash, accepting turbulence w/Delta CEO Ed Bastian
Masters of Scale
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Navigating Air Travel Post-Pandemic
This chapter explores the impact of the COVID-19 pandemic on air travel and the extensive safety measures implemented by a major airline. It highlights protocols like HEPA filters and reduced load factors that aim to restore passenger confidence and ensure health safety. The discussion reflects on the shift from a protective to a resilience phase for the airline, emphasizing long-term investments in safety and customer relationships.
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