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Why Your Best Work Goes Unnoticed (and What to Do About It) / Kat Thackray /Ep 229

Service Design Show

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Evolving Team Dynamics in Design

This chapter discusses the importance of teamwork in interdisciplinary settings, focusing on the role of managers in fostering collaboration and trust. Using sports analogies like 'Ted Lasso', it emphasizes psychological aspects of team dynamics, as well as the necessity for designers to broaden their skill sets. The speakers explore the integration of design and research operations, advocating for a balanced approach that values collaboration and diverse expertise to enhance service design outcomes.

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