The Power of Questions

The best CXers in the universe are people that can read between the lines. I think power of questions man it's 100 percent you ask the right question you get you get a much better quality answer. NPS is very nebulous not enough questions it's not enough and it's not like it doesn't produce like a whole lot of tactical anything actually all it does is make you want to ask more questions so like all I like to do is like I like to go in regular like what we do is like post-purchase in the in the thank you in the orderI love thisYeah I know where you always like a new question one I don't include a fucking survey either