4min chapter

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#044 - Mary and Tom Poppendieck - lean software development

No Nonsense Leadership

CHAPTER

Optimizing Work Efficiency Through Queue Management

This chapter explores the significance of queues in work optimization, addressing topics such as goal-setting, problem-solving, and customer-focused solutions. It emphasizes the value of efficient software development through principles like managing flow efficiency and having specialized teams, urging a shift towards outcome orientation in executive thinking.

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