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Taylor Holiday Thinks Ecom Is A TERRIBLE Business

The Andrew Faris Podcast

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Navigating E-Commerce Challenges and the Role of Customer Service

This chapter explores the difficulties faced in the e-commerce sector, focusing on the pitfalls of direct-to-consumer models and the impacts of going public without profitability. Additionally, it emphasizes the role of customer service in e-commerce, featuring an AI-driven product designed to enhance efficiency and satisfaction.

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