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2min chapter
Delta CEO Ed Bastian Talks Uber Partnership, AI Assistant
Bloomberg Talks
Enhancing Customer Experience with AI: Delta Concierge Insights
This chapter explores Delta's innovative AI-driven customer service tool, Delta Concierge, highlighting its role in delivering personalized travel assistance. The discussion includes the challenges faced by automated chatbots and Delta's commitment to improving customer interactions through integrated self-service solutions.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode