AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
20min chapter
#166 Itamar Arel: Is Voice AI the Future of Customer Service?
Eye On A.I.
From Academia to Industry: Building Voice AI Agents for McDonald's
This chapter discusses the background and research of one of the podcast speakers who transitioned from academia to industry. They share their experience working on a project to create voice AI agents for automating order-taking at drive-through restaurants, leading to an acquisition by McDonald's Corporation. They discuss the differences between their solution and McDonald's and IBM's approach to voice AI for customer service.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode