
357: Everybody Needs A Journey Atlas
The CX Cast
Intro
This chapter explores the concept of a customer journey atlas, highlighting its significance in organizing and simplifying customer experiences. Through a relatable analogy of a well-organized closet, the expert illustrates how this tool can enhance customer experience management.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.