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3min chapter
The AI Adoption Journey for AI in Service Operations - with Chris MacDonald of PTC
The AI in Business Podcast
Connective Sue - The Last Part of the Journey
"We call it connective sue. And certainly in your world it's no less important than it is in every other damn industry that we cover over here," he says. "So when you watch people do this, well, they get their data strategy alined, and there's some fluency there." He adds: "But at the end of the day, the rubber hits the road... Now's not the time to waste it".
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