This chapter explores the complexities of genuine apologies, emphasizing the importance of behavior change and the challenges in modifying ingrained habits. It highlights the distinction between heartfelt apologies and those used to silence conversation, advocating for respectful dialogue that acknowledges the feelings of the hurt party. The discussion reinforces that true apologies should focus on understanding rather than seeking immediate forgiveness or resolution.
This is the first episode of two-part special based on a course that Dr. Harriet Lerner and I did together on her groundbreaking book Why Won’t You Apologize?: Healing Big Betrayals and Everyday Hurts. It’s an authentic, hard conversation about making mistakes, healing hurts, and being brave. Harriet is a friend, mentor, and teacher. Her work has shaped my career and made my life better. During a time of deep uncertainty and anxiety — when many of us have struggled to be our best selves all of the time — apologizing has never been more important.
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