Episode 100: Professor Damian Hughes
Opening The Gates To More Listings
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Enhancing Trust and Building Better Solutions
The chapter emphasizes the importance of asking better questions and understanding the impact of energy, attitude, and responses in interactions to build trust. It also discusses evaluating success based on recency bias and managing challenges upfront with clients to improve resilience and trust. The conversation touches on seeking training and coaching outside one's agency, focusing on pre-mortem strategies, showcasing value to overcome fee challenges, and rebuilding trust with transparency and consistency in dealings.
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