22min chapter

Opening The Gates To More Listings cover image

Episode 100: Professor Damian Hughes

Opening The Gates To More Listings

CHAPTER

Enhancing Trust and Building Better Solutions

The chapter emphasizes the importance of asking better questions and understanding the impact of energy, attitude, and responses in interactions to build trust. It also discusses evaluating success based on recency bias and managing challenges upfront with clients to improve resilience and trust. The conversation touches on seeking training and coaching outside one's agency, focusing on pre-mortem strategies, showcasing value to overcome fee challenges, and rebuilding trust with transparency and consistency in dealings.

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