The Importance of Mission-Inspired Research in Banking

Today we’re joined by Prem Natarajan, chief scientist and head of enterprise AI at Capital One. In our conversation, we discuss AI access and inclusivity as technical challenges and explore some of Prem and his team’s multidisciplinary approaches to tackling these complexities. We dive into the issues of bias, dealing with class imbalances, and the integration of various research initiatives to achieve additive results. Prem also shares his team’s work on foundation models for financial data curation, highlighting the importance of data quality and the use of federated learning, and emphasizing the impact these factors have on the model performance and reliability in critical applications like fraud detection. Lastly, Prem shares his overall approach to tackling AI research in the context of a banking enterprise, including prioritizing mission-inspired research aiming to deliver tangible benefits to customers and the broader community, investing in diverse talent and the best infrastructure, and forging strategic partnerships with a variety of academic labs.

The complete show notes for this episode can be found at twimlai.com/go/658.