Navigating Customer Disagreement as a Servant Seller

Tips for sales career success.

Read the complete transcript on the Sales Game Changers Podcast website.

JIM'S TIP: "Monitor every diagnosis call you do in the next two weeks to look at how quickly you have transitioned from questions that are about them, to questions that are really leading to your product. Try to lengthen the amount of time that you're talking about them and their issues. Most salespeople don't do anywhere near enough of that diagnosis step, even though they claim to do diagnosis and believe that they are."