How to Help a Crisis De-Escalator

Crisis for most people equates to feeling out of control. Crisis de-escalation requires a calm, comforting presence that helps the person feel heard, safe, and empowered to regain control. De-escalating a crisis can feel awesome, but it can also reopen old wounds for you. It's important throughout the de- escalate process to remain aware of whether you're reacting to the situation in the moment or stuff from your past.