327 - Relationship First Approach (to Getting Web Design Clients) with Jake Hundley
Web Design Business with Josh Hall
Building Client Relationships for Retention
This chapter emphasizes the significance of a relationship-first approach in the web design industry to enhance client retention. It discusses strategies for effective communication, managing workloads, and nurturing client relationships while considering the potential need for assistance in communications. The speakers share personal experiences that illustrate the benefits of genuine connections, advocating for a focus on relationship-building over aggressive sales tactics.
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