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Porter's Five Forces and Why You Shouldn't Be an Influencer / KOL (220)

The Tech Strategy Podcast

CHAPTER

The Value of Content and Customer Engagement in Business

This chapter explores the interplay between supplier and buyer power, emphasizing the role of content in creating value for both B2B and B2C businesses. It highlights the importance of education, entertainment, and community engagement in fostering customer loyalty, concluding with a personal reflection from a cabin in Bohol, Philippines.

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